Technical Support

Before contacting technical support, be aware that 99% of all video related issues can be solved by installing the following patches and then reboot:

Macromedia Flash Player
http://www.oncourselearning.com/videosupport/download/WM9Codecs.exe
http://www.oncourselearning.com/videosupport/download/MP9Setup.exe

Contact Us

Email us

If you didn't find the answer to your question on this site, then please send an e-mail to Support@certifyITtraining.co.uk and we will respond to you personally.
Monday - Friday 9:00 am to 5:00 pm GMT.

For Technial Questions please send an e-mail to TechnicalSupport@certifyITtraining.co.uk
Monday - Friday 9:00 am to 5:00 pm GMT.
Emails are answered within a few hours of recieving

TEL: +44 0 870 755 23 88 (Local National Rate)

CD-ROM Support

CD-ROM support is handled through the email below.
Email the address below for CD, CBT, books, and shipping issues.

TechnicalSupport@certifyITtraining.co.uk